When other work may be needed
- Strata and commercial availability is conditional on project suitability and confirmed capability.
- The owner, strata manager or owners corporation must establish authority and responsibility.
- This scope does not imply high-rise, industrial, asbestos or specialist membrane capability.
Before you request a quote
Provide your suburb, roof type if known, when the issue occurs, previous repairs and photographs taken safely. Ask for the findings and an explained written scope. Licence requirements depend on the work; verify the appropriate contractor with Service NSW.
Prepare a useful request for quotation
For this service, these details help define the assessment:
- The authorised manager, decision maker and approval process.
- Building use, affected units and existing roof records.
- Keys, tenant notices, operating hours and safe access limits.
What to ask the quote to explain
Confirm report requirements, the repair boundary, resident disruption and whether interior damage is quoted separately.
Use the RFQ and comparison checklist →Helpful roof guides
Do not climb onto a wet or damaged roof. Keep clear of sagging ceilings and electrical hazards. For a life-threatening emergency call 000; for NSW SES storm or flood emergency assistance call 132 500.
Common homeowner questions
Who should arrange a roof repair for a strata property?
Confirm the responsible party and approval process with the strata manager or owners corporation before work is agreed. Provide the location of the problem and any scheme information needed to establish the scope.
Can a tenant request a roof assessment?
A tenant can report the problem, but the owner or authorised manager usually needs to approve work. Record the leaks or damage from a safe position and send the details to the owner or property manager so access and approval can be arranged.
What information is needed for a commercial roof enquiry?
Provide the address, roof system if known, building use, affected area, access restrictions and the authorised contact. Confirm whether the project is suitable before relying on availability or a proposed attendance time.
Related roof services
Useful official information
Official homeowner and safety information:
Service NSW: check a builder or tradesperson licenceNSW SES: storm and flood emergency assistance
SafeWork NSW: asbestos safety