Who operates this website
This Ellis Sydney roof information website is operated under ELLIS SERVICES GROUP PTY LTD, ABN 96 645 821 745.
Information you enter in the enquiry tool
The draft form has an optional name and email address, a subject and a message. In the message, you can include your suburb, roof type, problem, previous repairs and preferred timing. Enter only what is needed to describe the job. Do not include identity numbers, financial details or private information about other people. Creating a draft keeps the text on your device; it does not send it to Ellis or book a visit.
Drafts, clipboard and downloads
Your draft stays in the open page while you review it. The website does not save it in cookies or browser storage. Copy puts the text on your clipboard; Download saves a text file on your device. Your browser may remember form entries through its own settings. Closing the page does not delete copied text or downloaded files, so manage those on your device.
Email and other contact channels
An email link opens your email application. Check the message and choose whether to send it. Once you send an email or speak to Ellis by phone, the information you share becomes part of that enquiry. Preparing or opening a draft does not confirm that Ellis has received it or booked a visit.
Hosting and access information
Website hosting and security providers may process technical information such as your IP address, browser, device, requested pages and security events to deliver and protect this website. Those records are separate from the enquiry draft you prepare in your browser and may be processed outside Australia. Providers handle their technical records under their own privacy terms. Contact Ellis if you need information about the provider or records relating to your visit.
Analytics and advertising
Clarity stays off until you allow it. With permission, Microsoft Clarity records masked reading, scrolling and clicks for heatmaps and session recordings, and may process device, connection and first-party analytics identifiers. Page text is masked. Contact, confirmation and staff pages, and visits containing query strings or fragments, are excluded. Recording stops when you start using a form or editable field; enquiry content and unsent drafts are excluded. Use Clarity preferences at the foot of the page to change your choice. Refusing does not affect browsing or preparing a draft. Browser no-tracking signals keep Clarity off. This preference controls Clarity only.
Maps on this website
The homepage and About page display a Google map of the Sydney contact address. Loading a map connects your browser to Google, which may receive your IP address and device information and use cookies under its own privacy policy. The map identifies the contact address; it does not establish the location of a project or an independent Google Business Profile.
External websites and reviews
Links to NSW Government, Google and other websites open services with their own privacy policies. Customer feedback names the company source and service context. You can read our roof guides without opening those external links.
Access, correction and privacy questions
For a question about information you separately shared with Ellis, email ellisservicesgroup3@gmail.com. Tell us when and how you contacted Ellis and which enquiry you mean. Avoid sending sensitive details that are not needed. We can consider requests to access or correct information that Ellis holds. Drafts you never sent remain on your device.
Changes to this policy
We will update this page if the contact form, hosting or handling of information changes. For general information about privacy in Australia, visit the Office of the Australian Information Commissioner (OAIC).
Microsoft Privacy Statement — optional Clarity
Google privacy policy — embedded maps
OAIC: open and transparent management of personal information