When other work may be needed
- Maintenance cannot guarantee the roof will be unaffected by severe weather.
- Cleaning and roof access need a suitable method and safety assessment.
- A plan should be reviewed when conditions or the roof change.
Before you request a quote
Provide your suburb, roof type if known, when the issue occurs, previous repairs and photographs taken safely. Ask for the findings and an explained written scope. Licence requirements depend on the work; verify the appropriate contractor with Service NSW.
Prepare a useful request for quotation
For this service, these details help define the assessment:
- Previous leaks, blocked gutters and dates of earlier maintenance.
- Trees, gutter guards and safely observed changes.
- Manufacturer or installer care instructions if available.
What to ask the quote to explain
Agree the inspection and cleaning areas, how new defects will be reported and what requires a separate repair quote.
Use the RFQ and comparison checklist →Helpful roof guides
Do not climb onto a wet or damaged roof. Keep clear of sagging ceilings and electrical hazards. For a life-threatening emergency call 000; for NSW SES storm or flood emergency assistance call 132 500.
Common homeowner questions
How often should my roof be checked?
There is no single interval for every roof. Follow the relevant product guidance and consider surrounding trees, exposure, condition and previous problems. New leaks or visible damage justify an assessment sooner than a planned maintenance visit.
What can I monitor without going onto the roof?
From a safe position, note new ceiling stains, gutter overflow, displaced components visible from the ground and changes after storms. Keep dated photos and repair records. Do not use these observations as a reason to attempt roof access.
Should cleaning be included in every maintenance visit?
The roof condition and material should guide the scope. Unnecessary or unsuitable cleaning can create problems. Ask why cleaning is recommended, which areas are included and how the method suits the existing roof.
What should I arrange before the next heavy rain?
Start with known leaks, loose components and gutter or downpipe problems. Ask for safe professional access where needed, and describe any water marks indoors or below the eaves. The findings should separate repair needs from routine cleaning and maintenance.
Related roof services
Useful official information
Official homeowner and safety information:
Service NSW: check a builder or tradesperson licenceNSW SES: storm and flood emergency assistance
SafeWork NSW: asbestos safety


