Planning a roof assessment here
- Photograph the overflow point from the ground.
- Mention any connected verandah or garage roof.
- Ask whether the outlet and downpipe are included in the inspection.
Service area map: Auburn NSW
Use this area map to identify the suburb and access route for your enquiry. It marks a service area, not an Ellis office or a completed job. Confirm arrangements for your exact property before booking.
Interactive area map
Roof concerns you can describe
A leak after heavy rain, damaged tile, metal-sheet issue, flashing fault or gutter overflow needs a scope matched to the actual roof. Tell us what happens and which part of the property is affected.
Prepare for a useful first conversation
- Describe the affected room and when water or damage is visible.
- Confirm access, property height and the person authorised to arrange work.
- Share previous repair details and safely taken photographs.
Do not climb onto a wet or damaged roof. Keep clear of sagging ceilings and electrical hazards. For a life-threatening emergency call 000; for NSW SES storm or flood emergency assistance call 132 500.
Local enquiry questions
Does gutter cleaning include repairing leaks?
Clearing debris and repairing a leaking joint are different tasks. Ask the written scope to identify which is proposed and how the gutter and outlet condition will be checked.
What should I include in a roof enquiry for Auburn NSW?
Give the exact suburb and postcode, roof material if known, number of storeys, visible problem, rain pattern and access restrictions. Use safe photos. Availability and inspection arrangements need confirmation.